What to Do When You're Pissed at the Client Who No-Showed
/That client canceled at the last minute, again. You didn't mention it before, but now it's getting to be too much. What do you do? It sounds like you’re struggling with having clients treat you the way you want to be treated. Keep reading to learn how to establish clear expectations that will ensure your clients treat you right. The secret lies in your cancellation policy. Let’s clarify so that you can love working with clients without the little headaches or nit-picky blowups!
Read More



















As a self-employed business owner, you know you've got to deal with contracts. But this isn't the fun part of the job. It might even be scary to make something "legal" like that. What you don't know is that a good contract is at the root of making client experiences more ease-ful. Here I'll break it down into three simple principles, making it easy for you to reap the rewards of contracts.